PHJ release by: Desiree Heath
Corresponding with our members is important to APHA—and we want to make sure you receive the important emails we send! If you’ve ever expected an email that—for some reason—never came to your inbox, the following two reasons might be the cause of the issue. Luckily, they’re easy to fix and we can show you how!
You’ve unsubscribed previously to an email from APHA.
It might seem like a small thing to unsubscribe to one email, but by doing so, you are unsubscribing to ALL email communications from APHA. This includes emails pertaining to important event and program deadlines, member benefit programs like APHA Xtras, and even money-saving coupons from our sponsors! We are not able to add you back in ourselves; we need your permission.
The Fix: If you go to the APHA website, depending on how often you visit, a dialog box will appear that says, “Stay in the Loop.” If that does not automatically appear, scroll down to find the same prompt in the lower right part of the homepage. Provide the best email to reach you, and you’re automatically back in our system. By doing this, you are giving our system the permission it needs send emails to you.
Your correct email isn’t on file with APHA.
Your APHA member information might not have an email address listed, or it might be an outdated email that you no longer use.
The Fix: Email firstname.lastname@example.org with your name, physical address, APHA member ID number (if you know it), and the best email address to use. This is also a good way to let us know of any other updates you need to make, such as a new phone number and physical mailing address. If you aren’t sure what information we have on file, send an email anyway. That will let us double-check your information so you won’t miss any important information and deadlines.
Having the correct email can make all the difference—it’s like the Swiss Army knife of communication! APHA has so much exciting and beneficial information to share with our members, and we don’t want you to miss a single thing! But don’t worry, we don’t send EVERYTHING to EVERYONE. We promise to only send you information that pertains to you and your specific interests.
Let’s keep the lines of communication open. APHA is here to help, and we want you to get the most out of your membership. Questions? Email email@example.com.