Image courtesy of Doug Emerson, The Profitable Horseman
A Simple Truth From Makeover Business TV
I watched two troubled business “takeover and makeover” television shows recently. The businesses, a hair salon and a restaurant, were plenty different, but each business owner’s problem was the same- a lack of leadership.
Viewing only a few minutes of the owner and staff in action was enough to make it obvious the businesses needed intensive care to survive.
The hair salon’s owner knew a thing or two about business, but was never in the salon to support and guide his staff. His lackluster attitude was underwhelming and left the staff feeling uncertain about the future of the salon and their own futures.
The owner of the restaurant, conversely, was working long hours and losing money. She was at her wit’s end about what to do and was a captive of feelings of overwhelm. The cooks and servers were burdened with their boss’s lack of direction and like the hair salon employees, were fearful about the economic health of the restaurant and the certainty of their paychecks.
The respective star industry wizards took over each business and spruced up the retail locations, measured the effectiveness of the staff and challenged the owners to change their ways or lose their businesses.
A trunk load of cash for a business facelift to buy new equipment, décor and team logo-wear was undoubtedly helpful for fixing the businesses, but the big take-away from these business makeover shows is:
Until a mindset shift of the owner occurs from reluctant leader to “I’m in charge leadership,” the business will continue to bleed money until the out of business sign gets taped to the window.
For any business, including yours, lead and succeed.
I’m working with clients right now to put more productive time in their work days and more money in their bank accounts. If you need help with your horse business strategy in 2012, call me or e-mail me to to learn how we might work together to improve your profitability. Doug@profitablehorseman.com
Doug Emerson helps professional horsemen struggling with the business half of the horse business.
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